Please advise the requirements of the network bandwidth and device for class.


If you can, it is always best to use a laptop or desktop computer for class. These are easier to use, and have a lot more options. However, some students have had success with iPads and other tablets

We cannot help, or teach you how to use your iPad or tablet for class.

Our classes are designed around using a computer.


The only required software for class is Zoom Client for Meetings (https://zoom.us/download). Zoom is a video conferencing software much like Skype, but has a lot more options for learning. You will use other software such as a web browser (Google Chrome, Firefox, Safari etc.), and a word processor. Each teacher may ask you to use other programs, but that will depend on the class.

Network Bandwith

More is always better. We advise not using Wi-Fi or mobile data as they are not reliable. A computer directly connected will have a smoother experience. Your bandwith will affect your learning if it is too slow. The teacher has zero control over your internet connection, and bandwith. If you are experiencing lag, or a slow internet connection it is not because of the teacher.

Your connection to Zoom will depend on Zoom’s servers, and your location. Zoom recommends the following:

600kbps/1.2Mbps (up/down) for high quality video

For gallery view and/or 720p HD video: 1.5Mbps/1.5Mbps (up/down)

Receiving 1080p HD video requires 2.5mbps (up/down)

Sending 1080p HD video requires 3.0 Mbps (up/down)

Source: https://support.zoom.us/hc/en-us/

If Zoom is not functioning well, or the connection appears to be slow only for their classes then you should contact Zoom support. SEA staff has zero control over Zoom servers. We welcome you to still contact service@seaup.org for support. We will do our best, but Zoom’s support is better for answering questions about their software.

Answered by Chris Ternosky

#laptopanddesktopcomputer #Zoomsupportteam #wifirequirement #varioussoftwares #computerskills #network

Local Office

17, Lane 49, Sec. 1, Zhongxiao E. Rd.,

Zhongzheng Dist., Taipei, 10049 TAIWAN

Contact Us: service@seaup.org

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